Key Takeaways: Bullies thrive on negative emotions: Responding with anxiety or anger to a bully gives them more control. Learning to manage your emotional reactions through detriggering can make you less of a target and help you handle the situation calmly. Detriggering is essential for...
People Skills
Feedback Coaching: How to Get Results with “Tough Love”
Key Takeaways: Balance empathy with clarity: While empathy is crucial, over-empathizing can prevent leaders from delivering clear feedback. Leaders need to ensure their feedback is understood without being overly soft or accommodating. Effective leaders use a spectrum of management styles: Great...
How to Deal with Annoying People
Key Takeaways: Choose your battles wisely: Sometimes staying silent is stronger than reacting, especially when the situation is petty. Not every conflict deserves your energy, so reserve it for the things that truly matter. Silence can shift the energy: When confronted by a jerk, resist the urge...
Can you get to the top without playing office politics?
Office politics is as much a part of work as drawing a salary. And yet, I don’t know anyone who wants more of it. In fact, many clients come to me because they feel stymied in their career advancement goals because they perceive “office politics” to be getting in their way. People blame office...
How to Delegate: 3 Tips for Letting Go Of Control
One of the first leadership and management lessons most of us learn is how to delegate - and battle that old "control" instinct. Why is it first? Because leaders don't scale unless they delegate well and you have to scale if you're going to have a big impact. Andria has some great advice for...
The Impact of Poor Leadership on Burnout & Job Satisfaction
Burnout is a work-related process of chronic stress and disengagement and has been called the occupational hazard of the 21st century. The formula for job burnout is simple: too many job demands, too few job resources, and not enough recovery or time to re-charge your batteries. Burnout impacts...
Can Empathy Help You Overcome Bias?
Almost everyone deals with bias, and there are many strategies to deal with it, but we love Dana and Kate’s takes on InPowered strategies for confronting bias with empathy and humility. Enjoy a not-so-obvious-but-very-effective strategy to deal with awkward and unfair situations you find yourself...
The Role of Dialogue in Performance Reviews
Working in low-income communities, I’ve learned that leadership and management are not only skills that increase productivity, they can and should be empowerment skills as well. Dialogue, in particular, has become my go-to strategy for empowering the people who work for me. When I use it, I...
3 Reasons Effective Communication Skills On Technical Subjects Are Hard To Master
Miscommunication happens. The very nature of human communication dictates that the meaning I have inside me will become distorted by the time it makes it out of my mouth, through your ears and into your brain. But what happens when our brains seem wired very differently or our technical...
Building Your Social, Personal Brand
Please welcome special guest blogger, Heidi Lorenzen, President of Marketing Moksha, who’s turning her extreme marketing knowledge to helping us think about how to use social media to shape your personal brand. “Social business” is a buzz-phrase increasingly used today to describe the transformed...