Key Takeaways: Learn from the Bad to Lead Better: Some of the most powerful leadership lessons come from watching what not to do. Pay attention to how poor leadership feels—then commit to doing the opposite with intention and integrity. Respect Your People: Employees are not bound by loyalty; they...
People Skills
Dear Dana Workplace Advice: What do you mean I’m not a good listener?
Key Takeaways: Different Boss, Different Lens: Soft skills like listening are tough to measure, and what one boss sees as strength, another might view as a growth area. That doesn’t mean anyone was lying—it just means expectations and perceptions vary. Promotions Raise the Bar: With more...
How to Avoid Death-by-Meeting: What’s Our Intention?
The bigger the organization you work in, the greater the likelihood that you’ll meet your demise in death-by-meeting. What a horrible way to go! And the worst part? All that pain and suffering – and it’s usually a crap shoot as to whether you’ll get through all the items on the agenda.
No. Actually, the worst part is when you end up running those meetings yourself!
Agendas are often useful for thinking through what you want to cover. But – having an agenda does not mean having a meeting worth everyone’s time to attend. How to avoid death-by-meeting when you’re in charge? Agenda or not, take the time to think through your intended outcome for the meeting.
Co-opting the Power of the Toxic Boss
I just read a great article by Richard Boyatzis detailing the brain science behind “emotional contagion.” I find this particularly interesting in the context of corporate culture, having observed some pretty toxic bosses “infect” their staffs and encourage cultures where competition, backstabbing, emotional abuse and just plain incompetence were so rampant that you could feel the powerlessness and despair when you walked in the door.
The good news is that the ability to emotionally infect your staff and teams can be used for good by leaders who understand their responsibility to foster a positive environment and culture where others are in their power and able to perform at their best. To be a good leader, then, you need to…
Do You Confuse Emotions with Emotional Intelligence (EQ?)
Key Takeaways: Emotional intelligence isn’t about suppressing feelings—it’s about understanding them. EQ isn’t the absence of emotion; it’s the skill of recognizing emotions (yours and others’) and responding to them in a way that’s constructive, not reactive. Strong emotions don’t mean someone’s...
How To Deal With A Jerk At Work
Key Takeaways: Jerks at work are energy vampires—don’t let them drain you. They’re out there slamming doors and yelling, but your power lies in how you respond, not react. Don’t take it personally (yes, really). Their behavior is about them, not you—and when you stop buying into their opinions,...
The Upside of Office Politics
Key Takeaways: Feeling like a victim of office politics is more common than you think—but staying stuck in that mindset keeps you from recognizing your power and learning the rules of the game. Office politics isn’t evil; it’s just human dynamics in action—who gets to decide what, how praise is...
Dear Dana Workplace Advice: How to Handle a Bully Who Stoops to Going Through Your Trash
Key Takeaways: Bullies thrive on negative emotions: Responding with anxiety or anger to a bully gives them more control. Learning to manage your emotional reactions through detriggering can make you less of a target and help you handle the situation calmly. Detriggering is essential for...
Feedback Coaching: How to Get Results with “Tough Love”
Key Takeaways: Balance empathy with clarity: While empathy is crucial, over-empathizing can prevent leaders from delivering clear feedback. Leaders need to ensure their feedback is understood without being overly soft or accommodating. Effective leaders use a spectrum of management styles: Great...
How to Deal with Annoying People
Key Takeaways: Choose your battles wisely: Sometimes staying silent is stronger than reacting, especially when the situation is petty. Not every conflict deserves your energy, so reserve it for the things that truly matter. Silence can shift the energy: When confronted by a jerk, resist the urge...